单纯巨石阵 – 早晨

Smooth and easy............

This was my third day trip with Golden Tours over my past two visits to London, and overall I have been satisfied with the tours and this company. However the check-in and boarding process with this specific tour was quite frustrating for us. Our ticket specifically indicated that seating on the bus was on a first-come first-serve basis. Since four of the six hours of our tour would be spent on the bus, we arrived 45 minutes early to make sure we could select the seats we wanted for the journey. When we arrived, we were instructed to line up behind the sign that corresponded to our tour and wait for the bus. As more people arrived, they crowded around the sign rather than forming an organized line. When it was time to finally check in and board the bus, the Golden Tours representative did not start the boarding process at the beginning of the line. Multiple people that arrived just in time to board aggressively approached the representative, and were let onto the bus first. I felt this didn't really honor those that had been waiting the longest. One suggestion might be to add a taped off area to start a line, which would let people know to line up. It would also help the representative know where to start the check in.